Notification of Call Completion in Workflow (Debt Collection/Marketing/E-commerce)

When the phone call for a task is completed (connected or reaching the maximum dialing attempts), whether connected or not, notify the integrating party of the call data.
For example, task1 have three numbers (number1, number2, and number3). When the task starts dialing, if number1 is connected, the callback for number1's call information should be initiated. If number2 and number3 are not connected, the system should perform the configured number of redial attempts until the call is connected or the maximum attempts are reached, and then initiate the callback.

If the provided URL encounters an exception, our system will retry at 1-minute intervals, for a maximum of 5 retries. After 5 failed attempts, no further notifications will be sent. Please respond within 10 seconds upon receiving the data and handle the data storage and subsequent logic asynchronously.

The integrating party needs to provide two parameters for configuration:
URL: The callback address.
KEY: The key used for parameter signing, with the default signature using "airudder".

请求参数

Header 参数

Content-Type

string

必需

默认值:

application/json

User-Agent

string

可选

默认值:

Airudder

Body 参数application/json

workflow_id

string

必需

Workflow uniquely id.

workflow_name

string

必需

Workflow name.

nodetask_id

string

必需

Workflow node details ID, no need to follow.

nodetask_name

string

必需

Workflow node task name.

TaskID

string

必需

Outbound call task ID.

TaskName

string

必需

Task Name.

Sign

string

必需

Md5 signature value, the party can verify the signature and then perform subsequent processing on the task ID. You can also do no verification.Signature rule: The hexadecimal lowercase value of the utf-8 encoded md5 calculation result of TaskID+KEY. For example TaskID=ac23fa05005e59b92e0b8a19fa5faf07 KEY=airudderCalculation formula= md5(TaskID+KEY).hexdigest()md5 value = 4d6017151d678e816c678d90e56e6e28

Details

array [object {34}]

必需

Time returned is in UTC +00:00 time zone.

integer

必需

Phone details ID, no need to follow.

RobotID

string

必需

The RobotID of the robot use in the call.

CalleeName

string

必需

CalleeGender

string

必需

CalleeNumber

string

必需

CallStartTime

string

必需

The time is in the UTC +00:00 time zone. For answered calls, this field represents the user's answer time and does not include the ringing time. For unanswered calls, this field is consistent with CallEndTime. If you need to calculate the start outbound call time, please use this formula: CallStartTime - Ringtime = Start Outbound Call Time.

CallEndTime

string

必需

The call end time is returned in the UTC +00:00 time zone.

Status

enum<string>

必需

枚举值:

createdpendingfinishedcancelledfailed

Intention

enum<string>

必需

Intent Labels, different robots have different intent labels.

枚举值:

ABCDEFGHI……--

CallID

string

必需

A unique ID for each call

CallTimes

integer

必需

Number of calls, which counts the number of dialed call before it is picked up.

Comments

string

必需

BorrowedDate

string

可选