*Callback for messages sent by the user after transferring to agent

Callback the message to the target address after the user sends a message to the channel

请求参数

Header 参数

X-AIRudder-Sign

string

必需

Body 参数application/json

event

enum<string>

必需

Please limit receiving this callback to message.received; other enumeration values will be added gradually

枚举值:

message.received

company

string

必需

company name

channel

string

必需

channel name

channel_id

string

必需

channel id

user

object

user info

必需

string

必需

unique user id

call_id

string

必需

session id

timestamp

integer

必需

session creation time

messages

array [object {5}]

必需

Message content, the array has only one element.

>= 1 items<= 1 items

call_id

string

可选

session id

company

string

可选

company associated with session

seat_id

string

agent id

必需

msg_id

string

必需

message id

content

object

必需

message content

object

必需

The reply message, object elements (except for the newly added sender_type) consistent with the elements in the message array

sender_type

string

sender

必需

custom

string

必需

Custom content

示例

{
  "event": "message.received",
  "company": "",
  "channel": "WhatsApp",
  "channel_id": "",
  "user": {
    "id": "8613112345678"
  },
  "call_id": "",
  "timestamp": 1720160832,
  "messages": [
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "text",
        "text": "Hello world!"
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "image",
        "media": {
          "origin_url": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "video",
        "media": {
          "origin_url": "",
          "caption": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "audio",
        "media": {
          "origin_url": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "voice",
        "media": {
          "origin_url": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "file",
        "media": {
          "origin_url": "",
          "name": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "location",
        "location": {
          "name": "my location",
          "address": "1-6-1 Yotsuya, Shinjuku-ku, Tokyo, 160-0004, Japan",
          "latitude": 35.687574,
          "longitude": 139.72922
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "contacts",
        "contacts": [
          {
            "name": "",
            "phone_number": ""
          }
        ]
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "button",
        "text": "join"
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "interactive",
        "text": "1:国内业务"
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "interactive",
        "text": "1:国内业务"
      }
    }
  ],
  "reply": {},
  "custom": "{}"
}

示例代码

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.airudder.com' \
--header 'X-AIRudder-Sign;' \
--header 'Content-Type: application/json' \
--data-raw '{
  "event": "message.received",
  "company": "",
  "channel": "WhatsApp",
  "channel_id": "",
  "user": {
    "id": "8613112345678"
  },
  "call_id": "",
  "timestamp": 1720160832,
  "messages": [
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "text",
        "text": "Hello world!"
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "image",
        "media": {
          "origin_url": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "video",
        "media": {
          "origin_url": "",
          "caption": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "audio",
        "media": {
          "origin_url": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "voice",
        "media": {
          "origin_url": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "file",
        "media": {
          "origin_url": "",
          "name": ""
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "location",
        "location": {
          "name": "my location",
          "address": "1-6-1 Yotsuya, Shinjuku-ku, Tokyo, 160-0004, Japan",
          "latitude": 35.687574,
          "longitude": 139.72922
        }
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "contacts",
        "contacts": [
          {
            "name": "",
            "phone_number": ""
          }
        ]
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "button",
        "text": "join"
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "interactive",
        "text": "1:国内业务"
      }
    },
    {
      "msg_id": "",
      "seat_id": "",
      "content": {
        "type": "interactive",
        "text": "1:国内业务"
      }
    }
  ],
  "reply": {},
  "custom": "{}"
}'

*Callback for messages sent by the user after transferring to agent

请求参数

示例代码

返回响应