获取workflow外呼任务明细（信审示例）

通过外呼任务（task_id）获取任务内电话的拨打明细。该接口和 /service/cloud/ic_detail（获取任务详细信息） 接口返回相似，只是增加了 workflow 相关数据："workflow_id"、"workflow_name"、"nodetask_id"、"nodetask_name"、"case_id"。且返回的所有字段含义与“Workflow外呼电话拨打结束通知”一致。

请求参数

Header 参数

Authorization

string

必需

默认值:

Token 3Ksb9EkFDQHBhAbvYDTq4+pGGjNRAuLtPF9MMt9E97hX+OgLWTmeZtdGZyjR+YqU

Content-Type

string

必需

默认值:

application/json

User-Agent

string

可选

默认值:

Airudder

Body 参数application/json

task_id

string

必需

外呼任务ID，可以从/service/cloud/workflow/tasklist获取

示例

{
  "task_id": "ic31063fbcc5205b29f4ec38f7ed9d8a"
}

示例代码

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

返回响应

🟢200成功

application/json

Body

data

object

必需

task_id

string

任务ID

必需

task_name

string

必需

由workflow 自动创建的外呼任务名称

status

enum<string>

任务状态

必需

枚举值:

createdpendingfinishedcallingcanceledpaused

created_at

string

必需

任务创建时间，为账户时区时间

repeat_interval

integer

必需

重复呼叫时间间隔，单位是分钟

repeat_number

integer

重复呼叫次数

必需

robot_hash

string

必需

使用的机器人的hash id

robot_method

string

使用的机器人的类型

必需

sip_line

string

使用的线路名称

必需

schedule_start_time

string

必需

任务的预计开始时间，时区为客户所在地区时间。

schedule_end_time

string

必需

任务的预计结束时间，时区为客户所在地区时间。

details

array [object {22}]

必需

workflow_id

string

必需

workflow 任务唯一ID

workflow_name

string

必需

workflow 任务名

nodetask_id

string

必需

workflow 外呼节点 ID

nodetask_name

string

必需

workflow 外呼节点名称

status

string

必需

code

integer

必需

示例

{
  "data": {
    "task_id": "fe9aa56cc7cb9820a3b774860fea784b",
    "task_name": "wf_test_api_action2_Voicebot Call1_ffb68c",
    "status": "finished",
    "created_at": "2024-03-11 16:43:40",
    "repeat_interval": 0,
    "repeat_number": 2,
    "robot_hash": "a37e555f38184053687ebca7ac3575d8",
    "robot_method": "single",
    "sip_line": "CH_SOFTPHONE_Lyntest_HK_LINE",
    "schedule_start_time": "2024-03-11 16:44:04",
    "schedule_end_time": "2024-03-11 17:15:40",
    "details": [
      {
        "id": 2125574058,
        "callee": "+8618717905721",
        "result": "finished",
        "result_label": "N",
        "duration": 21,
        "hangup_type": "ByCallee",
        "ring_type": "normal",
        "question_answer": [
          {
            "question_name": "Q0",
            "answer": "/",
            "answer_text": "no",
            "status": "Completed",
            "answer_text_slot": "-",
            "var": "-",
            "verification_results": "-",
            "question_content": "意愿确认 Willingness Check",
            "question_type": "whether",
            "whether_answer": "Invalid"
          },
          {
            "question_name": "Q1",
            "answer": "/",
            "answer_text": "",
            "status": "Skip",
            "answer_text_slot": "-",
            "var": "-",
            "verification_results": "-",
            "question_content": "姓名确认 NameCheck",
            "question_type": "whether",
            "whether_answer": "Skip"
          },
          {
            "question_name": "Q2",
            "answer": "/",
            "answer_text": "",
            "status": "Skip",
            "answer_text_slot": "-",
            "var": "-",
            "verification_results": "-",
            "question_content": "贷款人确认 BorrowerCheck",
            "question_type": "whether",
            "whether_answer": "Skip"
          },
          {
            "question_name": "Q3",
            "answer": "/",
            "answer_text": "",
            "status": "Skip",
            "answer_text_slot": "/",
            "var": "200",
            "verification_results": "/",
            "question_content": "CURP核验 CURP Verification",
            "question_type": "open",
            "whether_answer": "Skip"
          },
          {
            "question_name": "Q3N",
            "answer": "/",
            "answer_text": "",
            "status": "Skip",
            "answer_text_slot": "/",
            "var": "200",
            "verification_results": "/",
            "question_content": "CURP再次核验 CURP Reverification",
            "question_type": "open",
            "whether_answer": "Skip"
          },
          {
            "question_name": "Q4",
            "answer": "/",
            "answer_text": "",
            "status": "Skip",
            "answer_text_slot": "/",
            "var": "1101",
            "verification_results": "/",
            "question_content": "生日核验 DoB Verification",
            "question_type": "open",
            "whether_answer": "Skip"
          },
          {
            "question_name": "Q4N",
            "answer": "/",
            "answer_text": "",
            "status": "Skip",
            "answer_text_slot": "/",
            "var": "1101",
            "verification_results": "/",
            "question_content": "生日再次核验 DoB Reverification",
            "question_type": "open",
            "whether_answer": "Skip"
          },
          {
            "question_name": "Q5",
            "answer": "/",
            "answer_text": "",
            "status": "Skip",
            "answer_text_slot": "/",
            "var": "200",
            "verification_results": "/",
            "question_content": "CURP2位核验 CURP Verification for 2 character",
            "question_type": "open",
            "whether_answer": "Skip"
          }
        ],
        "NerSlots": {
          "PaymentMethod": "Transfer",
          "PaymentTime": "Time_0"
        },
        "robot_hash": "a37e555f38184053687ebca7ac3575d8",
        "call_id": "icd46170cef87282b2c7792caf399583",
        "call_times": 2,
        "call_start_time": "2024-03-11 16:46:32",
        "call_end_time": "2024-03-11 16:46:53",
        "ring_time": 5,
        "talk_round": 1,
        "redail_call": [
          {
            "call_id": "ic1c5d8ed11ea4f314319df3cc70c333",
            "call_start_time": "2024-03-11 16:45:29",
            "ring_type": "normal",
            "ring_time": 2,
            "hangup_type": "ByCallee",
            "result_label": "F",
            "callee_number": "+8618717905721",
            "caller_number": "+9501359900088"
          }
        ],
        "intention_description": "Hangup During Check Question",
        "EventLabel": {
          "A0": "A0",
          "Correct_Person": "identity_correct_person",
          "Request_Installment": "action_item_request_installment"
        },
        "caller_number": "+9501359900088",
        "case_id": ""
      }
    ],
    "workflow_id": "9f81e1774adf4bf7aed637bdc771a74a",
    "workflow_name": "test_api_action2",
    "nodetask_id": "aa9a4f4944e8411aad4b69044972f90d",
    "nodetask_name": "Voicebot Call1"
  },
  "status": "OK",
  "code": 200
}